Adaptive processing server is going down frequently when i`m using OPEN DOCUMENT URL?

Dear All,

The Adaptive Processing Server (APS) is shows that running and enabled but I`m facing an issues with Adaptive Processing Server (APS), frequently. We have a DASHBOARD which is linked to the WEBI Reports through OPEN DOCUMENT URL(S). Once we clicked the Open Document URL link it shows that " please wait while the document is being processed " for lone time, the WEBI report is not opening after 15 mins also. It`s working fine once we have restarted the APS, after sometime the issues is started again. The problem is occurred in daily and frequently. could you please suggest me to solve the issue?

Server : Windows server 2008 r2 enterprise

BO Version : Business Objects Edge 4.0 SP 05

Thanks,

Sella Perumal P,

SAP BO BI Consultant.