I am passionate to make career in SAP.I am a BE,MBA professional with 3 years of work experience in ITES/BPO industry as technical support engineer.
Current skill sets :
•Responsible for delivering support through telephone, email and registering all calls in ticketing tool.
•Providing online, on-site software and hardware support for employees with quick solutions.
•Providing support for VPN connectivity issues and troubleshooting network connectivity issues, Shared Drive Access.
Resolving MS Outlook issues.
I have gone through various SAP modules but still confused ! Does SAP BI require programming exp which i do not have !Team can you please help...