on 12-13-2013 8:56 PM
I have Business Partners who have credits and would like a refund check. I would like to know how to clear the credit memo once the check is sent by my AP.
Hi,
Once you created outgoing payment from those credit memos and issued the check, the CR can be cleared automatically.
Thanks,
Gordon
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ok, Sorry, we are still trying to learn this system ourselves. So if I go to Incoming Payment, check the cm, then chose my payment method, enter the check info that AP used to issue a check refund and deposit it into correct account, that is correct? There is nothing further I have to do? It seems to me that when she takes the amount out of the banking account and I do it as well on my end, it is a duplicate entry.
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