Skip to Content
avatar image
Former Member

Authorization error; unknown user name or incorrect password. How to fix?

Dear All,

OS: Windows 7 Professional, SP 1 x64

JRE: 1.6

Product: SAP xi

Summary: Authorization error; unknown user name or incorrect password.

I am unable to login to the Integration Builder with "pisuper" on a client machine whereas other clients are able to successfully login. I assume there might be some environment issue, probably java configuration or something I am missing but the error message it gives on this specific PC is "Authorization error; unknown user name or incorrect password".

I have tried every proxy setting configuration but no luck. Other machines in the same domain can easily login to the Integration Builder with the same user but only this machine is problematic. I have tried deleting all the temporary files in the settings for Java in control panel.

Your help is very much appreciated.

Here are the details.

JRE:

and here is the Console for the Integration Builder

pastedImage_0.png (21.9 kB)
pastedImage_2.png (88.4 kB)
pastedImage_3.png (52.1 kB)
Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

5 Answers

  • Best Answer
    avatar image
    Former Member
    Jan 24, 2014 at 11:24 AM

    Dear All,

    Thank you for your help on this but here is the actual remedy to my problem and it worked like magic.

    Assign all defaults to your browser. For example, If you are using Internet Explorer then Tools -> Internet Options -> Programs -> (Click on) Make Default.

    Restarted the browser and IR and IB both opened successfully. Thanks to my Basis team.

    Regards,

    Adil Khalil

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Dec 13, 2013 at 09:41 AM

    Hi Adil,

    Check with your basis team.It is a basis issue.

    I think they need to check the user authorisation  and they will definetly do the needful.

    It seems user problem.

    Regards,

    Abhi

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      I can login with this user using any other PC in my workplace which is pretty convincing that its not User Authorization's issue. Any other clue?

  • Dec 13, 2013 at 09:56 AM

    Hi Adil,

    Check if your id has the following roles

      SAP_XI_DEVELOPER

      SAP_XI_CONFIGURATOR

    OR

           This error due to password expired or incorrect password entered.Kindly check with BASIS team.

    Best Regards,

    Monikandan.

    Add comment
    10|10000 characters needed characters exceeded

    • Hi Adil,

      I had face the same issue some time back and the problem was with the system (system specific issue). Please try to remove the history and cookies from the browser, restart the browser and try again.

      Are you logging directly (In system network) or through citrix?

      Regards,

      Harish

  • avatar image
    Former Member
    Dec 13, 2013 at 10:13 AM

    Hi Adil,

    First of all check with proper authorization.For this I have attached a link below:

    http://www.erpgenie.com/sap/netweaver/xi/xiauthorizations.htm

    http://scn.sap.com/community/pi-and-soa-middleware/blog/2006/02/13/unable-to-open-iresrid-xipipi-71-updated-for-pi-71-support

    And reinitialize from Java Webstart:

    http://scn.sap.com/people/sameer.shadab/blog/2005/11/27/java-web-start

    Go through the SAP Note:

    Note 938980 - Logon to Integration Builder fails

    Go through the above links.Hope this will serve your purpose.

    Let me know if it is not yet resolved.

    Many Thanks

    Ajitabh

    Add comment
    10|10000 characters needed characters exceeded

    • Former Member

      Hi Adil,

      Is your problem resolved now?Kindly let me know if you are facing any issues till now..

      Many Thanks

      Ajitabh

  • avatar image
    Former Member
    Dec 13, 2013 at 07:09 PM

    Try simple solution: type password on notepad, copy paste on ID, login now.

    Regards,

    Pranav

    Add comment
    10|10000 characters needed characters exceeded