We currently have the CRM ISA B2B and B2C set up. We are working on CRM 4.0SR1.
We have embedded a Flash file (.swf file) into the header section of the product catalog area by hard coding this into the JSP file. My question is: Is it possible to attach this file to the product catalog via the CRM frontend in the 'Product Catalog' maintenance screen?
We have clickable areas in the Flash file which are calling a get URL to the catalog/query.do controller with a search parameter. When we leave the shop inactive for a period of 15 mins or more the search query is unsuccessful but we can access the rest of the shop as it is still active.
The only way to get the query to work again via the Flash file is to restart the browser.
Is there a way to control this timeout issue? If so where do we configure this? Is this related to the J2EE timeout parameter in the instance profile?
Many thanks.
CHeers
Naidoo