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Former Member
Dec 12, 2013 at 09:05 PM

Stop automatic interaction record creation BP confirm

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Hi Experts,


We have recently got upgraded to CRM EHP2 and after the upgrade interaction record is automatically getting created after confirming the account, on service request or complaint.

I hope we could do this without implemented any BADI, can anyone of you suggest any configuration can be done to control this without any programatical change?

Thanks in advance.

Regards

Siva