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Former Member
Dec 11, 2013 at 02:55 PM

CIM_ERR_FAILED: User Credentials Invalid or User denid access

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Dear Experts,

I am facing a strange issue here and need your help. Kindly help me with your expert advise.

Background:

I am setting up PI Monitoring for my PI 7.3 Java Only system in Solution Manager 7.1. SPS 10. Now, as a prerequisite to transfer the domain data from PI SLD to SOLMAN SLD, I am using the instructions based on note 1631346 - Solution Manager 7.1: SLD configuration for PI monitoring.

As per the instructions, I have done all the preactivities (maintaing the connection parameters in pc1.properties file) and using the following commands:

java -jar picarrier.jar -printsource pc1.properties -select %

Output: Everything works all the data are displayed correctly. This means I am able to connect to my PO7 sld properly.

Now when I use:

java -jar picarrier.jar -transfer pc1.properties -select %

Output:

com.sap.sld.api.wbem.exception.CIMCommunicationException: CIM_ERR_FAILED: User credentials are invalid or user is denied access

at com.sap.sld.api.wbem.client.WBEMHttpRequestSender.newCommunicationException(WBEMHttpRequestSender.java:619)

at com.sap.sld.api.wbem.client.WBEMHttpRequestSender.processResponse(WBEMHttpRequestSender.java:518)

at com.sap.sld.api.wbem.client.WBEMHttpRequestSender.sendImpl(WBEMHttpRequestSender.java:211)

at com.sap.sld.api.wbem.client.WBEMRequestSender.send(WBEMRequestSender.java:212)

at com.sap.sld.api.wbem.client.WBEMRequestSender.send(WBEMRequestSender.java:173)

at com.sap.sld.api.wbem.client.WBEMRequestSender.sendRequest(WBEMRequestSender.java:254)

at com.sap.sld.api.wbem.client.WBEMRequestSender.send(WBEMRequestSender.java:279)

at com.sap.sld.api.wbem.client.WBEMRequestSender.send(WBEMRequestSender.java:311)

at com.sap.sld.api.wbem.client.WBEMRemoteClient.getObjectServerFromSLD(WBEMRemoteClient.java:1034)

at com.sap.sld.api.wbem.client.WBEMRemoteClient.getObjectServerImpl(WBEMRemoteClient.java:1011)

at com.sap.sld.api.wbem.client.WBEMClient.getObjectServer(WBEMClient.java:2977)

at com.sap.sld.api.builder.GenericBuilder.<init>(GenericBuilder.java:63)

at com.sap.sld.api.builder.GenericDeltaBuilder.<init>(GenericDeltaBuilder.java:129)

at com.sap.sld.api.builder.ClusterTransferBuilder.<init>(ClusterTransferBuilder.java:57)

at com.sap.sld.api.builder.ClusterTransferBuilderFactory.newBuilder(ClusterTransferBuilderFactory.java:40)

at com.sap.sld.api.builder.app.pi.PIDataCarrier.transferData(PIDataCarrier.java:89)

at com.sap.sld.api.builder.app.pi.PIDataCarrier.main(PIDataCarrier.java:332)

ERROR: PI data carrier aborted with an exception at Dec 11, 2013 7:43:39 PM

Message: com.sap.sld.api.wbem.exception.CIMCommunicationException: CIM_ERR_FAILED: User credentials are invalid or user is denied access

This means that there is a problem at the SOlman SLD Access. This is where I need help.

Checks to troubleshoot:

1. Checked all users both in ABAP as well as JAVA side. All are good and nothing is locked/getting locked.

2. Added few extra roles to SLDAPIUSER so that I can access, but no use.

3. Followed Note 1908188 as well (UTF8 editor) but still no help.

Kindly help please.

Thanks,

Avishek