We are having a requirement in SAP EREC, where the business wants to set font 'Arial' as its default font in the email body. This email is being generated from the "Correspondence Activity", we have designed smartforms after copying the Standard SAP Templates "HRRCF_CS_IT_EXA_INVITATION". In the IMG Settings, we have set the "SSF_PDF" as the format for the output channel "Email".
The email triggers both, the email body and the attachment as PDF Document. We have created a Custom Smartstyle, applied the font "Arial" to the entire smartform. The PDF Attachment is displaying correctly "Font Arial" but the same email body is displaying the text in either "Courier" Or "Calibri".
We have tried various combinations of font families, applied the HTML Tags in Smartforms, debugged Class & Method "IF_HRRCF_CHANNEL_MAIL~SEND_DOCUMENT" but still we have not got any concrete clue.
Kindly let us know the probable solution, if someone has come across this kind of issue in SAP Erecruitment. We are on ERECRUIT 604 Release.
Thanks & Regards,