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Former Member
Dec 11, 2013 at 06:44 AM

Problem in Generate Chartbook in OrgChart 4.0 SP1


I have a problem of Generate Chartbook when set Authentication Settings as 'Single Sign-On with Logon Tickets (Required Portal integration)'. If change Authentication Settings to another, it can genearte Chartbook.

It seemed some user is working fine, but some user is not.
Even we create out-of-box solution, it’s still not working.

As checked, our current assumption would be;
For Portal user which is UME database, they are working fine.

But Portal user which is LDAP, they are displaying error as below picture.

Is there any solution on this?


chartbook.png (35.0 kB)