Skip to Content
avatar image
Former Member

crystal viewer does not work with Internet Explorer 11


We've been running the crystal html viewer fine on version IE10 but Microsoft just released IE11 and now our reports do not function properly in IE11. For example, we cannot see the entire report. Controls do not respond.

Is there a fix for this?



Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

2 Answers

  • Best Answer
    Dec 10, 2013 at 09:35 PM

    From Supported Platforms:

    Noting IE 11 (Preview), I suspect the issue is that there have been changes in Preview vs. Release. We'll have to test this and if the issue is confirmed submit to R&D for a fix. As an FYI, next available Service Pack for submitting of new issues is SP 9. ETA; end of March 2014. I will update this Discussion once I have tested this. Please note that there are no guarantees that the fix will be in SP 9.

    - Ludek

    Senior Support Engineer AGS Product Support, Global Support Center

    Follow us on Twitter

    Add comment
    10|10000 characters needed characters exceeded

  • avatar image
    Former Member
    Feb 27, 2014 at 03:17 PM

    Have any other users made progress in resolving Report Viewer issues in IE 11?  I maintain a site that has been in production for many years.  It uses a CrystalReportViewer control to display reports to the user.  The .NET 4 upgrade isn't an option fo rthis project at this time, as the site is still running on .NET 2

    Reports viewed in the Report Viewer in IE 10 or lower look great.  The same reports viewed in IE 11 are completely spread out and horrific looking.  Any ideas what may correct this?

    Add comment
    10|10000 characters needed characters exceeded