I have been trying to create a follow up, from service confirmation document to compliant. I have done the necessary configuration through: spro->crm->Transactions->Basic settings->Copying Control for Business Transactions. I have mapped YCON(Service confirmation) as source to YCOM as target(Compliants). But I just don't get YCOM(compliant) listed on the dialog popup when I click the follow-up button. Other transaction were listed in the dialog popup, except YCOM. Please help.