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Dec 10, 2013 at 10:30 AM

CRVS2010SP7 No Printer Layout issue



This last week we upgraded from Crystal Reports 2010 SP4 to Crystal Reports 2010 SP7.

We use a custom developed Crystal Reports Viewer, running on a Windows Server 2008 R2.

We develop our reports in Crystal Reports 2008 SP4-5 on machines running Windows 7. Here we develop our reports using No Printer and page size a4

Before the upgrade we were able to print correctly, meaning all text is displayed correctly and not cut of at the end of the text field. Please see the screenshots below. However after the upgrade to SP7 the text gets cut off at the edges, while before it would be truncate the text instead of cutting it off. When exporting with SP to PDF we noticed the layout is correct, and gets truncated at the end of the text field, however as you can see the text on the PDF export is smaller.

Please note that when we use a printer when developing a report, so not using the No Printer, printing is done correctly. However the performance is pretty terrible then...

Please does anyone know how to solve this issue?


Pieter Jong

Crystal Advice


Correct SP4.jpg (32.9 kB)
Incorrect SP7.jpg (40.2 kB)