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Error: Performed cache operation with stopped CacheGroup thread

Hi all,

we are running SAP BW 7.0 SPS 22 with an Enterprise Portal used for reporting.

We sporadically face the following issue. When I call the logon URL of the portal (http://<hostname>.<domain>:<port>/irj/portal) the logon screen appears.

After entering username and password the following error is shown:

com.sap.engine.lib.util.cache.CacheGroupException: Performed cache operation with stopped CacheGroup thread.
at com.sap.engine.lib.util.cache.Cache.addCache(Cache.java:183)
at com.sap.engine.services.security.login.SecuritySessionPool.registerSession(SecuritySessionPool.java:207)
at com.sap.engine.services.security.login.CreateSessionAction.createSessionFromSubject(CreateSessionAction.java:86)
at com.sap.engine.services.security.login.CreateSessionAction.run(CreateSessionAction.java:54)
at com.sap.engine.services.security.login.SecuritySessionPool.add(SecuritySessionPool.java:43)
at com.sap.engine.services.security.login.FastLoginContext.login(FastLoginContext.java:314)
at com.sap.engine.system.SystemLoginModule.login(SystemLoginModule.java:90)
at sun.reflect.GeneratedMethodAccessor342.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at javax.security.auth.login.LoginContext.invoke(LoginContext.java:675)
at javax.security.auth.login.LoginContext.access$000(LoginContext.java:129)
at javax.security.auth.login.LoginContext$4.run(LoginContext.java:610)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.login.LoginContext.invokeModule(LoginContext.java:607)
at javax.security.auth.login.LoginContext.login(LoginContext.java:534)
at com.sap.security.core.logon.imp.SAPJ2EEAuthenticator.logon(SAPJ2EEAuthenticator.java:959)
at com.sapportals.portal.prt.service.authenticationservice.AuthenticationService.login(AuthenticationService.java:367)
at com.sapportals.portal.prt.connection.UMHandler.handleUM(UMHandler.java:126)
at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:186)
at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:540)
at java.security.AccessController.doPrivileged(Native Method)
at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:423)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)
at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
at java.security.AccessController.doPrivileged(Native Method)
at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

The error only occurs for some users (e. g. my one). The error does not occur, if I use a different client machine (e. g. a PC from a colleague).

We are using Internet Explorer 8.

Has anyone of you came along the same issue?

Regards,

Philipp

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 10, 2013 at 10:56 AM
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