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Wily Introscope shows value '0' in diagram charts

Jan 16, 2017 at 01:48 PM

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Hello,

We are using wily introscope for extended diagnostics and now we have an issue I can not interprete.

From time to time I see in wily introscope workstation with resolution 15 seconds (with 30 seconds it doesn't appear) a value '0'. I thought the agent had some problems to recieve the correct data but when I check the log files of the enterprise manager and the agent logfiles for the corresponding time I can not figure out a problem. Everything seems to work right. In Agent Administration in Solution Manager the connection status is okay all the time and there are no errors.

For example see screenshot



The '0' appears not only for one chart it appears in

HTTP Users, RFC Users, Dialog Users, extended Memory, Work Processes and a lot else.

thank you for any suggestions

Timo Eckhardt

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