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Error when trying to print reports

Logon failed

Database Vendor Code: 11

Error min Filed (and then name/location of file)

Unable to connect: incorrect log on parameters

any ideas how to proceed?

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    Posted on Dec 09, 2013 at 06:32 PM

    hi Jerry,

    please provide some more info like

    - what type of database is this,

    - what version of crystal,

    - what is the database driver and version,

    - are you using an application or plain crystal

    - are you using one of the web viewers

    - is the report based off of more than 1 connection

    - does a new report work

    - etc.



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    • hi Jerry,

      unfortunately as this is not a standalone version of crystal but is a 3rd party program, then this type of question (datebase connectivity error) should be directed towards the manufacturer of the program...unless of course another dutycalc user is out there and can answer your question in a timely fashion.

      here's their (dutycalc) support email.

      best of luck,


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