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Dec 09, 2013 at 04:42 PM

Message processor, status profile influence

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Hi,

Where in customizing do you prevent the message processor from setting certain statuses?

If I am message processor I cannot change the status of an incident to solved (I can't select it from the list, it is absent), I was wondering where this is controlled in SAP.

this is SSM 7.1 SP08

Kind regards, Rob Dielemans