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Former Member
Jan 16, 2017 at 01:20 PM

HCI - Problem with business partner in service request replication


Hi everyone,

I am currently doing the replication of service requests from S4 to C4C and I'm facing a problem.

When the service request is created in C4C, the business partner ID is not displaying correctly. Indeed, I mapped it (field PARTNR in my IDOC) to the service request BuyerParty- BusinessPartnerInternalID but it is actually the business partner's External ID.

Does anyone have an idea how to achieve this ? Do I have to make a developpement to make it work, or is there an easiest solution?

If you want me to elaborate, feal free to ask.

Best regards,