I am currently doing the replication of service requests from S4 to C4C and I'm facing a problem.
When the service request is created in C4C, the business partner ID is not displaying correctly. Indeed, I mapped it (field PARTNR in my IDOC) to the service request BuyerParty- BusinessPartnerInternalID but it is actually the business partner's External ID.
Does anyone have an idea how to achieve this ? Do I have to make a developpement to make it work, or is there an easiest solution?
If you want me to elaborate, feal free to ask.