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Former Member

SAP BO 4.1 Promotion issue

Dear Experts,

I am facing an issue I MY BO server I create my DEV and QAS server ( promotion management --  Setting -- manage systems ) I create two system DEV and QAS  then I create new job and give source and destination its accept source but in destination it gave an error

"Could not reach CMS 'rmewwroosrc004:6400'. Specify the correct host and port and check for network issues. (FWM 20030)"

and   C:\SBOPWebapp_CMC_10.255.42.53_8080   logs says

|636C83B3973D431C82828E1E934ED7F9d8|2013 12 07 06:45:55.677|+0300|Error| |==|E| |CMC| 6972| 503|http-bio-8080-exec-52| |46|0|0|0|CMC.WebApp|RMEAPJOO:6972:503.13869:1|-|-|CMC.WebApp|RMEAPJOO:6972:503.13869:1|CiFhMWBwoE_Utw57R4ZsoG0362b|||||||||com.businessobjects.lcm.utilities.LCMLogger||Cannot connect to CTS web service. Promote via CTS shall now be disabled in LCM.

|636C83B3973D431C82828E1E934ED7F9d9|2013 12 07 06:45:55.677|+0300|Error| |==|E| |CMC| 6972| 503|http-bio-8080-exec-52| |46|0|0|0|CMC.WebApp|RMEAPJOO:6972:503.13869:1|-|-|CMC.WebApp|RMEAPJOO:6972:503.13869:1|CiFhMWBwoE_Utw57R4ZsoG0362b|||||||||com.businessobjects.lcm.utilities.LCMLogger|| while trying to invoke the method java.lang.String.length() of an object loaded from local variable 'spec'

note that previously dev and qas connected  Customer give me only c: drive to install QAS I installed BO on C drive after one week customer provided 200gb in drive E: and request me to reinstalled BO in drive E: in installed and installed again BO in drive E:  after that I am unable to connect Destination in promotion .

I told customer that some ports are block from network side but he say's same security policies not remove Between DEV to QAS check your end

I don't know that to check in my end because no further configuration require to configure promotion management

how to enable Promotion tracing that I can check what is the real issue I don't have sap solution manager

Please guide me


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    Former Member
    Dec 07, 2013 at 01:10 PM

    Are you able to access and login CMS and LP from other servers. By accessing the urls.

    Have you assigned ports to CMS,FRS,APS,AJS? If not, then try to assign ports and enable these ports to communicate across complete network

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    • Former Member

      Thanks a lot Prasad for you helpful support,

      Customer provided list of port which is opened form QAS server to PRD server







      using the sap note  1628154 - Promotion Management (LCM) usage across multi domain environment  I change the CMC inputrepository and outputrepository ports form CMC --- Server -- all servers right click service then unchecked auto assign and assign my ports like for Central Management Server  6411

      for Input File Repository Server 6415   Output File Repository Server 6416

      after restart BO not login arround 20 min after that I am able to login again in BOBJ and promotion Destination login from QAS server.