Customer Replication problem from R/3 to CRM

[Former Member]

The scenario is: We have upgraded R/3 to 4.7 and the logical system names have changed. CRM is still the same one ( 4.0 ).

Everything works fine. If I create an order it goes to R/3 and If I change an existing customer in CRM or R/3 it get replicated into the other system.

But if I create a new customer in R/3, it does not go to CRM.

All the tables are ok with the correct logical name and RFCs are working fine. Serial numbers are ok too and Delta download is active. I do not know what else I can check.

Did you have any similar situation? Any ideas of what I could check?

Any input is highly appreciated.

Thanks!

[Former Member · Accepted solution]

Hi,

check transactions smq1 & smq2 in both systems,

check st22 in both systems,

check sm21 in both systems,

and if all else fails, check smw01 in crm.

Grtz,

Michael.

[Former Member]

Hi S P,

Please check wether the internal number range of CRM for Business Partners is same as External number range for Business Partners in R/3. These numbers should be same. Otherwise the newly created Customer in CRM will not be reflected in R/3.

Regards,

Ankur.

[Former Member]

Hi Ankur & Michael

your points did help me to rectify the problem. here was another solution i did try and it worked out.My problem was in table CRMPAROLTP, in the field CONSUMER. It seems that 4.7 does not need to have this field filled. So I remove the entry and the information flows.

PS. I had awarded the points for both of you.

Thanks

SP