Are there known issues with Crystal 2008 Runtime SP5?

[Former Member]

After upgrading to Crystal 2008 Runtime SP5 (12.5.0.1190) some reports began failing to render. We found that all the reports that failed to render were being passes multiple active data tables as main table which were being joined within the RPT file. Downgrading back to SP2 (12.0.0.840) got them to work properly again. Has anyone else reported this issue. I have an example RPT file which renders with SP2 but not SP5.

[former_member188030 · Accepted solution]

Hi Daniel,

Could you test this with CR 2008 SP6 also?

Sp6 is available for download at service.sap.com. You would need your S user id to log in.

-Bhushan

[former_member183750]

Please provide more information re:

multiple active data tables as main table which were being joined within the RPT file.

Just as a by the by, SP 6 link is below. I don't think SP 6 will help, but try anyhow. More info on the above will be useful though.

https://share.sap.com/a:328ro3/MyAttachments/911b52d4-c775-44ef-a328-dc232523f934/

Also, define "failed to render". Errors? Behavior? Symptoms?

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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[Former Member]

Ludek,

This is not an issue with sub reports. This report is receiving two tables of active data and does not attempt or need a connection to the database. Within this RPT file the two tables a being joined with keys to display data. The reports that fail pop up with a blank viewer window and an error that says:

Invalid Argument Provided.

Failed to retrieve data from the database.

Error in File MonteCarloVaR

{FB101E22-310E-4B5D-8E90-AB39BDB25AAC}.rpt

Invalid argument for database.

This was discovered when using SP5 and never happened with SP2.

[Former Member]

Ludek,

I downloaded everything from that link but it is not what I was using. We use the crruntime_120_mlb.msi file to install SP2.

Which MSI file from there installs SP6? We don't use the add ons for Visual Studio.

[former_member183750]

Not sure how subreports got into the conversation(?).

Re. the actual error. See if following the troubleshooting steps in this wiki will help.

Re. CR 2008 SP 6 MSI, I'll upload it for you and update this Discussion once the file is available from the ftp server.

As a by the by, MSM is here: 

https://share.sap.com/a:328ro3/MyAttachments/5d53cf67-d965-4860-96de-af9505135b98/

- Ludek

[former_member183750]

Link to a download of CR 2008 SP 6 MSI:

https://share.sap.com/a:328ro3/MyAttachments/41569aab-7847-458a-a18e-47f37893dac3/

- Ludek

[Former Member]

Ludek,

Reports that were failing with SP5 are now working with SP6. We are still testing the rest of our reports but so far it looks good now.