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Former Member
Dec 05, 2013 at 12:28 PM

Issue with availability planning


Hi All,

I am facing this strange problem with my PI 7.31 in availability planning.

When making a new entry in AP tab, when I am trying to fill in the start time and end time details, the time is shown in 1 hour gaps.

e.g. If i want a channel to be scheduled for 10 minutes, it is not possible for me to do it, as the minimum duration available is 60 minutes.

also the 'duration' field is non-editable.

I can see other channels in the list who are planned for 10 minutes, 15 minutes or for customized durations. So I am confused how do I do it without touching polling interval in communication channel in ID.

Is there some issue with settings/role ? To Who do I report it ? Should i submit an OSS note for it ?

Can you please provide a solution for it ?

I have checked other similar threads but I could not see any satisfying solution to it.

Regarding this thread

and solution there, I have few things to say:

1) Yes, my issue is similar that I am unable to find duration less that 60 minutes/1hour.

2) Believe me !! the minimum duration is 60 minutes reflecting in my system.

3) I am not looking at any kind of work arounds.

Warm Regards