HTTP 500 Internal Server Error when using Transaction SOLMAN_SETUP

[Former Member]

I am receiving an HTTP 500 Internal Server Error when using Transaction SOLMAN_SETUP from the Windows server 2012 server. The page is simply blank. I've also tried using Firefox. I can access the site http://<FQDN>:8000/sap/public/myssocntl?sap-client=001 from a remote computer as long as I call it from transaction SOLMAN_SETUP first. If I try to go directly to the site, it returns a blank page just like running locally on the server. It's almost like the SAP Logon's credentials are not being passed to the browser on Windows Server 2012. On the server, I can get to http://<FQDN>:8000/index.html.

I've checked the hosts file for the FQDN entry, as well as the icm/host_name_full parameter. They are good. I've tried replacing the FQDN:8000 with localhost:8000 and turned off Internet Explorer Enhanced Security.

I couldn't find any other discussions regarding this issue. Most of them had problems accessing the page remotely as well. I read somewhere that I need to access the page locally because remote logins are blocked to it remotely in order to log into the NWA_01 wizard for configuring a local SLD. I get a 403 Forbidden error when I try.

I'm guessing that this issue maybe unique to Windows Server 2012 and I'm hoping someone has come across a solution. Thank you!

[Former Member · Accepted solution]

Hi Jason,

Have you tried IE running in compatibility mode?

Thanks,

Jagadish.

[Former Member · Accepted solution]

I've used the F12 functionality and tried all of the IE engines and compatibility views.

[Former Member · Accepted solution]

I was able to get the 403 forbidden page to appear on the server rather than a blank page by adding '&sap-accessibility=X' to the end of the Solution Manager Configuration Website.

[Former Member · Accepted solution]

Hi Jason,

Please find the below points and check if it is applicable for your condition:

1.) Install JSDK1.4.2_19 and set the Java_Home environment variable to c:\jsdk1.4.2_19

2.)  Enter into Java Visual Administrator, selected cluster, expanded out "Server" then "Services" then scrolled down to "Security Provider" then in the components window I selected "sap.com/com.sap.engine.services.webservices.tool*wsnavigator" , clicked on the "Security Roles" Tab then under the "Security Roles" selected "WSNavigatorRole". From there I selected the edit button (Top Left - looks like a pencil) , under the mappings section clicked "Modify" then under "Security" selected "all" then Saved the results.

3.) Restart Java Instance

4.) Enter into Java Visual Administrator, selected cluster, expanded out "Server" then "Services" then scrolled down to "SLD Data Supplier" and under the "Runtime" tab I used the SLDDSUSER username as the default user for the SLD setup in solman_setup and entered into the password field the default password I had set during installation for all SAP accounts.

5.) As for the logon issues and forbidden screens, you probably need to add further authorizations to your IDs.

Look for:

SAP_J2EE_ADMIN

SAP_SLD_ADMINISTRATOR

If you want to, you can search for *J2EE*, *ADMIN* and *SLD*.

After you've added those roles to your ID, try logging in again and running the config.

Hope the above points will help you out.

Kindly provide points.

Many Thanks

Ajitabh

[Former Member · Accepted solution]

Wow. It worked after I gave myself the SAP_SLD_ADMINISTRATOR role. I guess SAP_ALL doesn't include this role. My frustration overshadows my happiness.

But seriously. Wow, thank you everyone. After assigning that role, clicking on the ‘NWA_01 This wizard will execute configuration for local SLD’ moved right into step 4 of 172. Hopefully I'm on the right path again.

Thank you!

[Former Member · Accepted solution]

Hi Jason,

It's great to hear that it worked.Kindly close the thread if everything looks fine from your side.

Many Thanks

Ajitabh

[Former Member]

Hi Jason,

Error may be due to Syntax error in program or some other issue.

So check and provide the dump log detail or application log details.

Also implement the Basic function: master note for your SP level in snote and check it.

Rg,

Karthik

[Former Member]

Karthik,

Is the Basic function: master note the portion of the setup of Solution Manager - Implement SAP Note? If so,

SAP Note: 0001633725 SAP Solution Manager - Basic functions of 7.1 SP4

Last downloaded Version in Solution Manager: 0031

Implementation Status: Completely implemented

Processor:

Processing Status: In Process

The Post-Processing page shows 7 messages, all with a green status.

As for the SOLMAN_SETUP error on 7.1 . I'm not sure what to look at. I'm not getting an error message.

[Former Member]

Hi Jason,

Please find the below links which will help you out for the issue which you are facing:

http://scn.sap.com/thread/3288900

http://scn.sap.com/thread/1687263

http://scn.sap.com/thread/2064658

http://scn.sap.com/thread/3259723

One more thing kindly activate all services related to Solman_Setup from Tcode Sicf.

Hope above links help you out for the issue which you are facing now.

If the links I provided are helpful kindly provide points for this.

Many Thanks

Ajitabh

[Former Member]

Hi Jason,

Is your issue resolved or you are facing any issues till now.Kindly let us know with the proper logs so that we can analyze the errors.

Many Thanks

Ajitabh

[Former Member]

Thank you.

I activated all of the Solman_Setup features in SICF. That didn't change anything.

http://scn.sap.com/thread/3288900 , http://scn.sap.com/thread/1687263 , and http://scn.sap.com/thread/3259723 don't seem to be relative because the webpage doesn't throw an error. Plus, it works from a remote computer.

http://scn.sap.com/thread/2064658 - Transaction ST22 shows an ABAP Runtime Error: OBJECTS_OBJREF_NOT_ASSIGNED_NO . So, I will look at that.