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author's profile photo Former Member
Former Member

Enroll Android device to Afaria Server 7 SP3 failed

Hi everyone!

I am facing some problem when enroll device( Android, iOS) to Afaria server. I have done followwing youtube Link

For Enroll iOS : Afaria 201: Provisioning iOS Devices - YouTube

For Enroll Android : Afaria 202: Provisioning Android Devices - YouTube

But when enter Enrollment code then click sumit, I got message : Enrollment failed

Can someone help me for this problem?

Thanks.

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    author's profile photo Former Member
    Former Member
    Posted on Dec 05, 2013 at 05:22 AM

    HI,

    Provide more information of the server setup and ( Device type ).

    Enrollment failed can be due to many reason.

    1. Install the hotfix 4, 6, 7 for afariasp3 : ( Any reason for not installing afaria sp4)

    2. Internet Connectivity issue on device would be another reason. Make sure the enrollment url should be open from device .

    3. Ports and firewall rule ( if the communication ports are been blocked).

    4. Re check the device communication setting in afaria console

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