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Former Member

White X in a Red Circle when Changing Input Control Values

Hi All,

Most of the time, my graph turns into a warning icon (white X in a red circle) when changing a value of an Input Control. This only happens when viewing reports in the BI Launch Pad. In the Rich Client, I don't get this problem.

Our BusinessObjects version is version 4.0 SP5. I have already cloned the Adaptive Processing Server service 7 times, setting each cloned services to Xmx8g. Doing that made browsing the BI Launch Pad more fluid but we still encounter this problem with graphs.

Can anyone help me please?

Thanks in advance and best regards,

Ron

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3 Answers

  • Best Answer
    Posted on Dec 03, 2013 at 01:01 PM

    Your cloning does not mean anything. You need to size it and split up the services for each Adaptive Processing Server. If you have all the services running in one Adaptive Processing Server and cloning it 7 times without splitting up the services, your ALL APS services running at once. There is no difference.

    Check the links below:

    http://scn.sap.com/docs/DOC-33183

    SAP BusinessObjects BI4 Sizing Guide | SCN

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 03, 2013 at 12:24 PM

    Can you just uninstall all the Java updates from control panel and install the latest one. Check with this if it works fine.

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  • author's profile photo Former Member
    Former Member
    Posted on Dec 06, 2013 at 03:45 AM

    Hi All,

    This was fixed by creating a new server dedicated to the Visualization Service.

    I also removed the Visualization Service and the Web Intelligence Monitoring Service from the Adaptive Processing Server(s).

    Thanks and best regards,

    Ron

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