Skip to Content

Error in Send email notification in Incident Management


Dear Experts ,

Could you please help me where I am going wrong.

Here is my problem.

Step-1: Trying to
send an email.


Step 2: Once clicked on Send E-mail. Below screen
appears

Step 3:

I followed http://scn.sap.com/docs/DOC-35291 . Now I have made some changes when I click on send email under follow up I am getting below screen.

Step 4:

Now how to get back to the previous screen and resolve the issue .

Regard's

Sai

1.JPG (30.7 kB)
2.JPG (27.0 kB)
3.JPG (21.5 kB)
4.JPG (31.2 kB)
Add a comment
10|10000 characters needed characters exceeded

Assigned Tags

Related questions

1 Answer

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on Dec 03, 2013 at 08:14 AM

    Hello Sai,

    At step 2 you have authorzation issue 'category 401 is not permitted on the transaction type 0005'.

    Use ST01 to check what is missing.

    BR,

    K.

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.