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Chrome Support after SP7

Former Member
0 Kudos

Hello,

I have recently upgraded to BO 4.0 SP7, and now reports on Chome hang.

Reports are working ok for Firefox and Internet Explorer but not for Chrome.


Do you know about this issue?


Thanks on advance.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

I am also facing problems displaying Webi documents in the latest Chrome browser.

Someone at SAP confirmed the issue, and indicated that a fix would come in version 4.1 SP2 Patch1


Best

Former Member
0 Kudos

Oh! do you have any link to that information from SAP Oliver?

Thank you!

Former Member
0 Kudos

This information is from developers, cannot quote officially.

I see that 4.1 SP2 Patch 1 is supposed to be released early january:

https://service.sap.com/bosap-maintenance-schedule

Former Member
0 Kudos

I am installing 4.1 SP2 Patch1, and I see the readme contains this information:

ADAPT01712849

Description: documents doesn't open sometimes on chrome

New Behaviour: the issue is fixed

Answers (2)

Answers (2)

Former Member
0 Kudos

I have already tried all this things, but no solution yet.

Thank you all...

Former Member
0 Kudos

I will suggest to update the JAVA for the chrome which might be causing the issue.. As far as chrome support goes its fully supported to run report..

You can check the PAM for BOBJ in the link below

SAP BusinessObjects Business Intelligence platform 4.0 – SAP Help Portal Page

Former Member
0 Kudos

Thanks for your answer...

I have installed (Version 7 Update 45).

This shold't be the issue...

Any other suggestions?

Former Member
0 Kudos

Can you check if the report has any input controls? There are some known issues related input control vs chrome.

Former Member
0 Kudos

Can you try to run the report by changing to HTML panel (from preference) and see if the report run or face any issue..

Also try to use a HTTP trace to see what the report is doing while it gets hung.. any error message you receive (like time out or anything) ..

Is this happening for all report or any specific report?