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Hierarchy: On Customer or Profit Center InfoObject

Former Member
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Hello Experts,

If I have an InfoObject called Customer and another Profit center, and my goal is to build a Customer Profit center, do I create the hierarchy on the the Customer Infoobject, Profit Center InfoObject or it does not matter where the Hierarchy is created.

An exmaple in your explanation will help.

Thanks.

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi Amanda,

From what I understand you want to build a hierarchy with Customer as a parent node and Profit center as a child node, like

Customer

-


> Profit Center

In that case I believe you would have to create the hierarchy at the Customer InfoObject level, and to do that you would have to include Profit center InfoObject as an External Characteristic in the hierarchy tab of Customer Characteristic.

You would create it at Profit Center InfoObject level if the hierarchy is like

Profit Center

-


> Customer

which is not what you would like to achieve(as understood by me).

I hope you are aware of the methodology for creating a hierarchy with multiple infoObjects, if you need help on the same let me know.

Hope it helps.

Cheers

Anurag

Former Member
0 Kudos

Thanks greatly.

I am not sure I understand "..creating a hierarchy with multiple infoObjects, if you need help on the same let me know..." and I will appreciate any explanation.

Former Member
0 Kudos

Hi Amanda,

As in my earlier post, if you want to build a hierarchy with Customer as a parent node and Profit center as a child node, like

Customer

-


> Profit Center

You would have to

1. go to Customer InfoObject in change mode,

2. Navigate to the hierarchy tab of Customer Characteristic

3. Click the button External characteristic in Hierarchies

4. Include Profit center InfoObject as an External Characteristic here.

5. Activate the customer infoobject

Having done the above, now it will allow you to select the Profit center InfoObject while creating a hierarchy on Customer InfoObject.

Hope it helps.

Cheers

Anurag

Answers (1)

Answers (1)

Former Member
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Former Member
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Hello Expert,

the link requires authorization, which I don't have and I get "Error Message - Authorization Error". Thanks