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Problem with Logos in Smartforms

Former Member
0 Kudos

Hello,

For some users, and some printers, Logos appears black or as if they were seen in a mirror...

Anyone has an idea ?

Thanks,

Benoî

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Done

Former Member
0 Kudos

this may have occured when modifying the logo in mspaint. if the previous version is suppose gif or jpg then the current format doesn;t support the same colors...

2) logo should be transported to the qa and then prd separately.

3) may be someone had overwritten the previous logo which you have uploaded.