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Nov 25, 2013 at 04:16 PM

GRC 10- Approvers are unable to approve request from e-mail link

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Hello ,

We have maintained notification at stage level of approvers.

Whenever the request comes to approver,s inbox, they recieve e-mail containing link to approve/reject request.

As soon as they click on the link, a page opens with request details but without any approve/reject tabs.

Approve/reject tabs appears only when approver is simultaneously logged in GRC.

We are at SP12 and have activated all the SICF services and maintained user details with all required authorization(Tested with SAP_ALL)

Regards,

VB