LaunchPad - Log On time

[Former Member]

Good day all,

I have a BO BIP server that takes a long time to complete the log on process.  I am talking about the elapsed time from pressing Log On to the point of displaying the default landing page.

For this specific server it takes about 22 seconds regardless of which authentication type I use (Enterprise or SAP BW).

Server detail:

BO BIP: v 4.0 SP5 Patch 17

Single server / vertical deployment

BW: 7.3

OS: SuSE Linux

I tested the log on time on other client's servers (server config ranges between Windows / Linux, cloud / server farm) and the same process takes between 4 and 10 seconds.

Does anyone have some suggestions to reduce the log on time of the first server?

[Former Member]

Hi Cobus,

I also faced similar issue & redeploying web applications helped. Please try this,

1: Take backup of the existing web applications.

2: Redeploy the Web Applications.

3: Clear the tomcat cache.

4: Restart the Tomcat Server.

Refer to the web application deployment for 4.0 for details on

how to deploy the web applications

Hope this will help.

Regards,

Ankit Sharma

[Former Member]

Hi Cobus,

The issue you notice is only with the Login Page to the Homepage? What happens when you click on the sign to expand the folder structure, do you get the same behaviour?

Few things to test:

1. Try with different browsers

2. If you are using only one, then try the link with different versions (supported ones)

3. Does all clients/ end users face same issue while working with Launchpad or any specific ones?

Reg,

NK

[Former Member]

Hi Nikhil,

I'm getting the same results from different users' workstations and it also makes no difference which browser I use.

After initial log on everything else works at a decent speed. 

Also, if I have authenticated already and enter the login page address again then it is quick to recognize my authenticated session and routes me to the default landing page.

[Former Member]

Hi Cobus,

I can only think following best practices SAP suggests:

Always exclude the Tomcat web application directory from antivirus software.

As, scanning this directory will increase the Tomcat startup time

It may also affect the Web Application Deployment time that to gets increased exponentially if scanned by antivirus software.

See if it helps.

NK