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Former Member
Nov 22, 2013 at 05:27 PM

Datasource ‘0CRM_TSS_DTRACK’ Question

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Hi,

In my CRM 7.0, the standard datasource ‘0CRM_TSS_DTRACK’ shows only the ticket DURATION of each individual change of Object Status but doesn’t retrieve any information about the Object Status itself.


Really, in the table ‘CRM_JCDS’ can find this information (Object Status) but I do not find the link with the corresponding changes of ticket present in my datasource.

Can you help me to find the link between these two informations?


Thank you.

Best Regards,

Silvia