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Nov 22, 2013 at 04:49 AM

Possible agents for a task

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Hi,

I have created new rule to get the required agents for a task. When changes moved to production, Initially responsibilities ( agents) are not added to

the newly created rule.

So when workflow triggered, its resulted with no agent found BUT its picking the approvers randomly and sending the workitem.

When I analysed the log, I found check box for terminate if rule resolution without result is unchecked.

So its not resulted in error ( no agent found - green). I would like to know how its picking some random agents? for each workflow, it sending to different persons.

Thanks & Regards,

Priya

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Rule.png (93.6 kB)
log.png (25.7 kB)