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Former Member
Nov 21, 2013 at 08:21 PM

Fax documents from CRM

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Hello All,

We have a requirement of enabling users so that they can fax documents from CRM.

General business process would be call center agents attending calls and they need ability to send Fax directly to customers. The documents would be installation guides, help brochures and etc.

Has anybody done this kind of configuration or enhancement before ?

Any suggestion will be much appreciated.

Regards,

Shabbir