RCA data till yesterday only

[Former Member]

Hi Experts,

I was struggling last to last week with Grey early watch alert which i resolved using KBA 1827116. Now i am making sure that i am getting data in RCA for my Java system. Today morning when i went to RCA tab, i could not see data for today. Data was there till yesterday 21:00

When i looked after sometime, graph is till 22:00. Now i am not sure what the issue is

I have checked ISADMIN, introscope EM, SMD agents and extractors. All are running fine.. Please let me know what could be the issue.

Regards

Aditya

[Former Member]

Hi Aditya,

Please check the below notes for workload analysis for "today" time interval issue

1610321 - No data for time interval "Today" in RCA

Normally for change Analysis , will get the data upto yesterday, normally the job will trigger on every end of the day and collect the data . for more detail check the RCA guide

Rg,

Karthik

[Former Member]

Hi Kartik,

Thanks for the note, but i am on ST-BCO patch 6 so the note is not applicable.

This helped me for the job name CCMS_ASR_AGGR_DATA_UPDATE that is moving data from DSO's to infocubes. It runs hourly in my system. This explains why I am getting data after every hour i check.

But still unable to get why its running 12 hours behind.

Regards

Aditya

[Former Member]

Hi Aditya,

For change analysis details  please check extractor E2E_CCDB_TO_CUBE for the system which is registered in table DIAGST_CONFIG in row SYSTEM_CCDB_TO_CUBE.

For details please check the note -1526776  - E2E CA: "no changes or no config store found"

Rg,

Karthik
           

[Former Member]

Karthik,

I am looking for Workload analysis only and i could make out the job CCMS_ASR_AGGR_DATA_UPDATE kept running for 20,000 seconds at 1 o clock today morning. which means it did not complete till 5 o clock. jobs that got tiggered at 2,3,4 and 5 o clock failed.

I am raising this with SAP now to understand how to bring it back to current time.

Regards

Aditya

[bala2104]

HI Aditya

Please elobrate your issue in details .

In which RCA tool your facing issue . I assume it should be work load analysis .

Could you please check the managed system configuration of the system affected . If it is required , please execute the extractor step once .

And please send the screen shot of the extractors .

Regards

Bala

[Former Member]

Hi Bala,

I am facing issues in workload analysis tabs. The issue is with all systems which hints some problem with BW component of Solman and not extractors.

Thanks for your thoughts. But, as I can see the data coming in I don't see the need of doing the managed system configuration again.

Regards

Aditya