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"Seen" status of replies

former_member182470
Active Contributor
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Dear SCN,

I have an idea of introducing "Seen" status of replies in discussion threads. This feature is there in Facebook. Because we are not sure whether the thread owner is looking at all replies due to Hierarchial display of replier to replier.

Is this possible?

Regards,

Suman

Accepted Solutions (1)

Accepted Solutions (1)

former_member183424
Active Contributor
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Hi,

Very good concept.

Even many user asked a question and leave the status as "Not Answered".

But I can see there are a lots of replies of this discussion. And it has correct replies also.

Thanks

DEV

former_member182470
Active Contributor
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Hi Dev,

Thanks a lot for supporting my idea, as it is quite useful. This gives a confirmation to the replier and he can decide whether to continue to reply him or not.

Regards,

Suman

Answers (3)

Answers (3)

nitin_jinagal
Active Contributor
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Hi Suman,

Another thing which can make it real is introducing the Mail like 'Read receipt' info. Once you post your comment, you can also assign this functionality so that whenever the OP opens the thread, you get a notification (or status within the comment along with like, delete, edit etc) that your answer/comment has been read.

ntn

former_member182470
Active Contributor
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Hi NTN,

This is what I am expecting. Some new thoughts have to emerge to make it real. Your idea is fantastic.

Regards,

Suman

nitin_jinagal
Active Contributor
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Hi Suman,

You have initiated a very nice thing. This morning i was thinking about another feature related to ratings. When some one gives you star rating, you don't see who actually did it. I just started a poll for same thing. I think it should also be there.

ntn

JasonLax
Product and Topic Expert
Product and Topic Expert
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The ratings are anonymous for a reason: it's to protect members who might rate something unfavorably, for example.

This is also optional: members who want to make their rating known can attach it to a comment, which is not anonymous.

This topic gets raised every few months and I think it's working fine as is.

nitin_jinagal
Active Contributor
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Hi Jason,

Thank you for the explanation. But would like the know the logic behind keeping anonymity of the users who are rating when one can see it for everything else. Who liked it for example....

ntn

JL23
Active Contributor
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ntn J, looking forward to hear your answers to my questions raised in that older discussion about the the same question:

JasonLax
Product and Topic Expert
Product and Topic Expert
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Thanks for linking that thread on the same.

RamanKorrapati
Active Contributor
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Hi Suman,

its goop idea, Rather than asking, better to post at idea place and see how many votes we get. accordingly scn team will take initiative.

If we need any suggestions on this; post as doc at about scn and see the comments/suggestions.

Thanks

former_member182470
Active Contributor
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Hi raman,

Thank for the suggestion. I have posted in Idea Place as per your suggestion. Let's see the response of it..

Regards,

Suman

JasonLax
Product and Topic Expert
Product and Topic Expert
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Hi,

This is how the communications inbox works: only unseen replies and comments are visible when there is a notification of new content.

Suggestion and ideas for SCN are always welcome at SCN Innovation and Enhancements

Jason

former_member182470
Active Contributor
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Hi Jason,

I am not talking about "Communications" here. I am just expecting a "Seen" status as soon as the owner really view the reply like Facebook. Any way I have posted in "Idea Place". Seems it is significant to introduce that in SCN as there is big ambiguity of whether owners are reading all replies or not.

Regards,

Suman

JasonLax
Product and Topic Expert
Product and Topic Expert
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No privacy issues? On Facebook, members agree to follow and interact with each other: not quite so on SCN and I would hate to know someone was tracking what I was doing or not if we weren't at least following each other.

Steffi_Warnecke
Active Contributor
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I'm just wondering, how the system should know, that somebody looked at my post, when he/she scrolls through the thread. How would it be messured, that somebody (and specificly the thread owner) read a reply instead of just going past it?

former_member182470
Active Contributor
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Jason,

I am not talking about facebook usage at all. My idea is Why can't it show if the owner reads my reply as Seen in grey color? I am not talking about anything else.

JL23
Active Contributor
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Why should he read an answer again in SCN if he got an email with the whole answer ?

Wouldn't such mechanism  in that case just give a wrong impression to you?

I cannot believe that people just post questions without looking for the answer.

I think this is often misunderstood, non-frequent user post their question and have setup their user profile to get emails. So they have no need to immediatly  go back to SCN after  they got the right answer to close it as we expect them to do.

I can certainly understand your concern if the user is frequently here and does not care.

Former Member
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Jason,

I would hate to know someone was tracking what I was doing or not if we weren't at least following each other.

???  That ship has already sailed.  I track several selected SCN users' activities, using standard SCN tools.  There is no requirement for me to officially follow or be followed.  Even without SCN tools, one could use standard non-scn search engines to track SCN users' activities.

SCN is basically a public place.  If you really want bulletproof privacy, there seem to be no guarantees here...

FYI, if it will make you more comfortable, I am not currently tracking your activities....

Best Regards,

DB49

JasonLax
Product and Topic Expert
Product and Topic Expert
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That's true...just going as far to see if I've been on a page or not lately? Borderline stalking.

Former Member
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Jason,

"Stalking"???  I suppose my definition is different from yours.  When I make public statements, I expect that any member of the public may be observing me. I have no problems with that concept.  I am also not distressed by being 'borderline stalked', as you have termed it. 

As to my reasons for following people, I have many. For instance, there are many users in SCN whom I consider very wise; and I want to hear everything they say, so that I can learn from them.  I see no reason to publish the fact that I am listening to them. The analogy to me is that I am in an auditorium full of people; all listening to a speaker; it is not necessary that the speaker know the identity of all listeners in the auditorium.

Best Regards,

DB49

JasonLax
Product and Topic Expert
Product and Topic Expert
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Following is cool: you can follow activities of others (i.e. when they do something: like, rate, reply, comment, publish, post, etc.). 

Just being able to track if the thread owner has come back to see/visit their thread without them doing anything irks me.

former_member182470
Active Contributor
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Hi Steffi,

How would it be messured, that somebody (and specificly the thread owner) read a reply instead of just going past it?

That's exactly is the challenge. Can SCN make it to work like that by looking at the  User Who initiated the thread and eventually he reads the replies . This should be updating the status as "Seen".

If it is absolutely not possible, then we can leave this topic.

Regards,

Suman

former_member182470
Active Contributor
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E-mail setting is an existing facility to the thread owner. But my question is pertaining to the facility to the replier. Can SCN site developers brainstorm on this and come to a conclusion? This is just my idea. If it's not possible, we can leave the topic.

JasonLax
Product and Topic Expert
Product and Topic Expert
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What would you do with this information?

former_member182470
Active Contributor
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It is a solid confirmation to the replier that his reply has been read by thread owner. It gives a clarity. I am not asking this to do something or anything.