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Former Member
Nov 20, 2013 at 01:51 AM

RTF Conversion Error - Crystal Reports on ClearQuest Web server


I am using Crystal Reports Java Runtime on an IBM ClearQuest Web Server to generate reports. The reports appear correctly in the webpage, but when the documents are saved in Rich Text format, the text is truncated after the last bullet

For example... if this is displayed on the WEB

- first note

- second note

more information here

only this is displayed:

- first note

- second note

Note that if the report is saved as PDF the data is intact.

Due to limitations with using ClearQuest, we are using Crystal Reports V11.5 and Crystal Reports RDC 115.

Thank you for your help...

Karl Moore

United Technologies Aircraft Systems