Our company is creating a new AD domain to consolidate all of our existing domains. I opened a case with SAP to see how to add this second domain into BPC. The analyst supplied me with the Server Manager guide and I have followed it. Now both domains show up in the Add New User list. However, if I select the new domain I get the error "the specified domain either doesn't exist or couldn't be contacted."
I talked to our server guys, and they said there is a two way trust between the old and new domain. I've had the app server rebooted. The SAP analyst is starting to back off the case saying this is outside the realm of the support agreement. I don't know AD very well so it's possible I configured the entry wrong.
Any ideas? I'll be happy to supply more details.