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Nov 19, 2013 at 10:55 AM

SBO crashes while printing a Delivery Note

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Hello to all!

while trying to print a delivery note, a message is displayed in the screen

Problem signature:

Problem Event Name: BEX

Application Name: SAP Business One.exe

Application Version: 8.82.72.0

Application Timestamp: 506b5fd1

Fault Module Name: MSVCR80.dll

Fault Module Version: 8.0.50727.6195

Fault Module Timestamp: 4dcddbf3

Exception Offset: 00008aa0

Exception Code: c000000d

Exception Data: 00000000

OS Version: 6.1.7601.2.1.0.16.7

Locale ID: 1032

Additional Information 1: e926

Additional Information 2: e9263950142051511ceadcb55c0aa80c

Additional Information 3: d0f9

Additional Information 4: d0f9503db77943574b06d7e8446f9b9b

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If the online privacy statement is not available, please read our privacy statement offline:

C:\Windows\system32\en-US\erofflps.txt

do you have any idea about this issue?

i can p rint delivery not 3571 but i cannot print delivery note 3572.