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Nov 19, 2013 at 07:23 AM

ADS with SOAP error

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Dear All,

We are facing an issue related to ADS after the upgrade of our Portal(NW7.0 to NW7.3) & ECC(ECC6.0 to ECC EHP6). Before the upgrade the ADS & ADS_HTTPS connection was working fine and we were able to download digital signature pdf successfully. After the upgrade we setup ADS with SSL using SOAP certificates but when we were trying to do a connection test using program - FP_CHECK_DESTINATION_SERVICE we are getting below error also when we try to download the digital signature pdf from tcode PC00_M40_F16 it says "0 Bytes Transferred".

When we are trying to test this report it is using the "Guest" user id don't know why. The same error we got in QAS system but there the Guest user id was locked so we just unlocked the user id and the connection and downloading of PDF files done well. But in DEV system the "Guest" user is already unlocked.

Error from report - FP_CHECK_DESTINATION_SERVICE -

SYSTEM ERROR: SOAP Framework error: SOAP Runtime Exception: CSoapExceptionFault : SOAP fault found in SOAP document /Authentication failed. For details see log entry logID=C000AC117C94015100000000000047AC in security log./<yq1:com.sap.engine.interfaces.webservices.runtime.ProtocolExceptionExt xmlns:yq1="http://sap-j2ee-engine/error">Authentication failed. For details see log entry logID=C000AC117C94015100000000000047AC in security log.</yq1:com.sap.engine.interfaces.webservices.runtime.ProtocolExceptionExt>(100.102).

Exception of class CX_FP_RUNTIME_INTERNAL

Error from default trace file -

#2.#2013 11 19 12:42:45:583#+0530#Error#com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment#

#BC-ESI-WS-JAV-RT#webservices_lib#C000AC117C94015A00000001000047AC#7326650000000005#com.adobe/AdobeDocumentServices#com.sap.engine.services.webservices.espbase.server.runtime.RuntimeProcessingEnvironment#Guest#0##EEDFD98F50E911E3A4DB0000006FCBBA#eedfd98f50e911e3a4db0000006fcbba#eedfd98f50e911e3a4db0000006fcbba#0#Thread[HTTP Worker [@1926359154],5,Dedicated_Application_Thread]#Plain##

process()

[EXCEPTION]

com.sap.engine.interfaces.webservices.runtime.ProtocolExceptionExt: Authentication failed. For details see log entry logID=C000AC117C94015A00000000000047AC in security log.

Caused by: com.sap.engine.services.wssec.policy.exception.VerifyException: [com.sap.ASJ.wssec.020441] Authentication failed. For details see log entry logID=C000AC117C94015A00000000000047AC in security log.

at com.sap.engine.services.wssec.srt.protocols.ProviderSecurityProtocol.authenticate(ProviderSecurityProtocol.java:292)

at com.sap.engine.services.wssec.srt.protocols.ProviderSecurityProtocol.authenticateAndGetPolicy(ProviderSecurityProtocol.java:802)

at com.sap.engine.services.wssec.srt.protocols.ProviderSecurityProtocol.handleRequest(ProviderSecurityProtocol.java:482)

... 48 more

Error from security log file-

#2.#2013 11 19 12:42:45:583#+0530#Warning#/System/Security/WS#

com.sap.ASJ.wssec.020142#BC-ESI-WS-JAV-RT#tc~sec~wssec~service#C000AC117C94015A00000000000047AC#7326650000000005#com.adobe/AdobeDocumentServices#com.sap.engine.services.wssec.authentication#Guest#0##EEDFD98F50E911E3A4DB0000006FCBBA#eedfd98f50e911e3a4db0000006fcbba#eedfd98f50e911e3a4db0000006fcbba#0#Thread[HTTP Worker [@1926359154],5,Dedicated_Application_Thread]#Plain##

Received unsupported callback: com.sap.engine.interfaces.security.auth.X509CertificateChainCallback

Authentication for web service AdobeDocumentServicesSec, configuration Config using security policy _*_*X509*_*ws failed: Login failed.. (See SAP Note 880896 for further info).

Also checked the SAPNote 880896 which is no use because the info is already set there.

Thanks,

Rbk