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Former Member

SAP front end issue

Hello gurus,

We're currenlty working with GLM Labelling solutions.

We have a selection of WWI templates availabe on our EHS server.

We have 3 environments : DEV / QUALITY / PRODUCTION (each connected to a specific EHS Server).

Everytime we do a refresh of our Quality environment (= copy of our Production environment), we are loosing link with all existing templates.

After refresh, server is not connected anymore.

We manually correct destination changing environment parameter (WI_GENSERVER_SYN_DEST).

Then it's working again but only if we export and import again templates from Production.

It seems that system is not able to find templates on server (even if they physically exist).

I'm thinking there is a technical table that should be saved before refresh and reload after in order not to loose link.

Any idea on that subject would be higly appreciated.



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1 Answer

  • Best Answer
    Posted on Nov 15, 2013 at 01:48 PM

    Hi Thomas

    check the WWI Sen service start type in CGSADM whether it is Manual or Automatic. if it is manual change it to Automatic and try


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    • Former Member Christoph Bergemann

      Thank you Christoph,

      Sorry, yes you're right, templates are physically stored at SAP DMS level.

      We're doing a 1 to 1 copy.

      i'm fully aware that everything done after last copy won't exist at Q level.

      We are already processing "afterworks" operation in order to connect back quality envt to EHS Q server. After that, it's wrking perfectly if we create a new Template, or if we import a Template from production to quality.

      what I'm looking for is a potential "afterwork" operation I should process in order to keep link between Template header in CG42 and my WORD document at DMS level.

      By doing that, I should be able to find back all templates that were existing until last copy.