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CRM_DNO_SERVICE_MONITOR -Solution Manager - Problem with MAIL STATUS ACTION

Former Member

‎10-12-2005 1:20 PM

0 Kudos

When I choose a message, go into Actions, I see Mail in GREEN! It means a mail was well sent!!

But where is this mail ? didn't see any internet mail in my mailbox and the popup

Group description Cell Content

Processing Status 1

Execution Possible

Status

Application Name CRM_ORDER

Action Profile SMSD_SERVICE_ORD...

Semantic Application Key 0000000191

Action Definition SMSD_SERVICE_ORD...

Changed Manually X

Creation time 12:47:26

Changed on 12.10.2005

Last changed at 13:07:51

Changed By DEVSOPRA

Processing Time 4

ActionDefinitionModifiable X

Multi. Sending Poss. X

Action Definition Partner Dependent X

Processing Type MAI

Processing Type Mail

Processing Type Mail

Created by DEVSOPRA

Changed by DEVSOPRA

Sort Order For Display 20

Processing Mail To SAPCONSULT...

Action Definition Mail Status

Created On 12.10.2005

Created By DEVSOPRA

EVERYTHING LOOKS NICE BUT DON'T SEE ANY MAIL!

system is well configure because i can send short message to internet address...

Any help is welcome

1 REPLY 1

Former Member

‎10-12-2005 1:27 PM

0 Kudos

Hi Stephan,

Could you take a look at transaction SOST if you can find your message there? Probably some information (like the email address to send to) is missing. If so you will find the message in SOST but with some tracing information.

Regards,

John.