F110 configuration to send payments to same customer but different addresses.

[Former Member]

Hi,

We have to process customer refunds for over payments.

For the same customer there are different details as  Payer / Bill to / Sold to. How could we select from Bill to or Sold to addresses for sending out checks through F110 ?

Thanks

D' Hari.

[sampat_kumkar · Accepted solution]

Dear Hari

You can use Alternative payee option from customer master data in F110.

use following links for more

http://help.sap.com/saphelp_46c/helpdata/en/01/a9bebf455711d182b40000e829fbfe/content.htm

http://scn.sap.com/thread/1980064

http://scn.sap.com/thread/807014

Thanks

Sampat

[Former Member · Accepted solution]

Hi Sampat,

Thanks for providing the information. Certainly very useful.

There is a small glitch though. We want to send only the excess payment back to the customer. To clear the access payment we are using F-04.

Thanks.

[sampat_kumkar · Accepted solution]

Hi Hari,

There is standard T code for payment to customer like vendor outgoing payment..with clearing item

F-31 - Outgoing Payments

F-18 - Outgoing Payment + Form Print

Hope it will be useful.

Regards

Sampat

[Former Member · Accepted solution]

Hi Sampat,  The client uses F110. We were able to sort this issue. Thanks.

[Former Member]

Hello,

As for my understanding,

Payer only responsible for making incoming payments so refund the over payment to payer.

Payer only have the company code segment.

Thank you

[Former Member]

If you are receiving payments from a customer and the same customer you want to pay some amount back.

Raise a direct credit memo for the particular customer and do the payment processing

Thanks

Sudhir Krishna Kumar Singh

[Former Member]

Hi Sudhir, Thanks for your reply. Can you run F110 for the credit memos?