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author's profile photo Former Member
Former Member

Problem upgrade in SUM

Hello all,

I am applying EHP6 .

I am getting this error:

No local sapstartsrv start service was detected for system I have seen this note

1656036 - SUM functionality for checking sapstartsrv patch level but no help from there.

Any idea. Is it some problem with kernel?

Thanks

Reza

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8 Answers

  • Best Answer
    Posted on Nov 14, 2013 at 05:11 PM

    Check this SAP note

    927637 - Web service authentication in sapstartsrv as of Release 7.00

    Paste the complete log file or the screen shot here

    Regards

    RB

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 14, 2013 at 03:23 PM
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  • author's profile photo Former Member
    Former Member
    Posted on Nov 14, 2013 at 03:29 PM

    Hello Reza,

    Is the SAP system up while you are starting the SUM ?

    Regards,
    Mudasir H Syed.

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 14, 2013 at 03:30 PM

    what is your source system version on which you are applying EHP6 ?

    If this has kernel version less than 640, you can ignore this. (we have done this while doing 4.6c upgrade)

    best regards

    ashish

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  • author's profile photo Former Member
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    Posted on Nov 14, 2013 at 03:30 PM

    http://scn.sap.com/docs/DOC-25113

    Note 1600846 - JSPM/SUM calls sapcontrol without user credentials

    BR,

    Prabhakar

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 15, 2013 at 08:56 AM

    Hi,

    Use this central note for all issue in SUM tool (1626284).

    http://www.stechno.net/sap-notes.html?view=sapnote&id=1626284

    BR,

    Prabhakar

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 15, 2013 at 10:29 AM

    Pls check note: 1348820 - sapstartsrv hangs after receiving 'StopService'

    Java, ABAP+Java: Check for sapstartsrv Patch Level on the Source System

    To guarantee that the Java or dual-stack SAP system can be correctly manipulated during the update/upgrade process, the Software Update Manager checks whether the patch level of SAP start service (sapstartsrv) on the source system is appropriate. This check is performed in the beginning of the SUM process so that known problems, related to system detection as well as proper stop and start of the SAP system, will be prevented. For more information, see SAP Note 1656036.

    BR,

    Prabhakar

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  • Posted on Nov 15, 2013 at 11:07 AM

    Hello Reza

    The screen shot is missing in your previous reply.

    The problem could be more likely with the permissions.

    If the permissions are correct then restart SUM and see if that helps.

    Regards

    RB

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