iView Caching

[Former Member]

Hi Portal Knowledgeable ones.

I am on EP6 SP13.

I am having a problem with caching. I have a URL iview retrieving static content from root.../StaticContent/News.html. After I update News.html on the portal server, the new content is not displaying. The cache settings that I know about are set properly.

The application cache (content fetching service) is set to true. I do want to cache at the client side sometimes.

However, on the News iView, I've set the following LOAD parameters:

- Allow Client Side Caching - NO

- Cache Level - None

Based on what I know, this should cause this specific iView to be retrieved from the portal server everytime. However, that is not happening.

What else do I need to know about?

Thanks for any assistance.

Kevin

[Dan_Wroblewski · Accepted solution]

Hi Kevin,

As far I understand, the issue is not with the caching by URL iVIew or the portal iViews/pages -- I believe it is not caching the info.

It has to do with the fact that the specific URL you are going to -- in this case, the J2EE engine -- is caching the page.

I tried the same thing you did, but moved the page to another web server -- IIS -- and there was no caching.

You need to check the J2EE caching on your server.

Daniel

[Former Member · Accepted solution]

Daniel,

It's very helpful to know that it is another component that is causing my caching problem.

Do you happen to know which particualar settings (setting names) on the J2EE server I should investigate?

Thanks,

Kevin

[Dan_Wroblewski · Accepted solution]

Hi Kevin,

You can go into the Visual Administrator, then HTTP Provider service, and then under the Runtime tab, you can clear the cache and tell it to no longer cache static pages.

This worked for me, when I refreshed my iView.

You still have to clear the browser cache.

Hope this helps.

Daniel