SUM - DSUService cannot execute

[former_member229542]

Hi Guys,

While starting Software Upgrade Manager Startup SP09 Script, it returns DSUService cannot execute

ecsolmang:smgadm 18% STARTUP

*** Checking if C++ runtime is installed ...

*** Starting from /usr/sap/SMG/SUM/sdt...

** Checking username "smgadm" for compliance...

/usr/sap/SMG/SUM/sdt/exe/DSUService: /usr/sap/SMG/SUM/sdt/../jvm/jre/bin/java: cannot execute

The OS Platform is Solaris 5.10,

JAVA Version is 1.4.2

Is this an permission error on the OS? I have never run into this before so trying to figure out what is causing this.

I tried updating sapstarsrv as mentioned on a SAP Note, but no luck

Any hint would be great.

Thanks in advance

[sunny_pahuja2 · Accepted solution]

Hello,

Can you please try to start the script with below command?

/<upgrade directory>/STARTUP -srvarg=/DSUService/cdpath=MASTERDVDPATH

Don't set JAVA_HOME environment variable.

Thanks,

Sunny

[former_member229542 · Accepted solution]

Thanks guys,

It was a wrong SUM Package for Solaris, x64 instead SPARC.

[Reagan]

Check the ownership of the files under /usr/sap/SMG/SUM

Change the ownership to smgadm:sapsys

Alos consider providing full permission and restart SUM

chmod -R a+rwx /usr/sap/SMG/SUM

Regards

RB

[ashish_vikas]

I hope you have extracted SUm****.SAR with sidadm user. make -R 777 for SUM directory.

check logs in SUM/sdt/log directory, you may get some hint.

best regards

ashish