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Blocking a customer payment for further release

Jan 15, 2017 at 08:47 AM

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We receive security deposit from Customers for scrap sales.

This deposit is held back with us as long as the scrap sale contract is valid with the customer.

How can we ensure that this is done in SAP.

I configured a payment block reason with 'not changeable' option, but the system is telling that 'payment release function is inactive'. We do not want to have workflow process for this.

Please give valuable inputs how to get it done in SAP.

Thanks.

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