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Former Member
Nov 12, 2013 at 07:52 PM

Server tools shows as installed but not installed


Hi All ,

One of our client removed the SAP Business One software ( both server and client ) from their machine due to some internal error .

So SAP was completely removed from the system and it does not show up under Control panel or program files . We also used CCleaner to remove the missing registries in the system .

Now , when we try to reinstall SAP B1 , first by trying to install , the application shows up as Server tools in installed .

However , server tools is not installed in the system .

Can anyone suggest how we can solve this issue , as we are not able to reinstall SAP and we cannot reformat the OS of the system as it is a live server .

When tried to install from the packages , starting with SAP server tools , we get another error stating some dll files is missing in C:// program files .

The issue might be that SAP software was not properly uninstalled but might have been just deleted from C etc .. we are not sure .

Really appreciate your help in reinstalling SAP in the server .

Thank you .