on 11-10-2013 2:47 PM
Hi,
Iam facing issue in restart Instance phase during EHP7 installation..
Attached sapinst.log please help me out to fix it.
INFO 2013-11-10 17:01:35.480
Creating file /tmp/dev_sap_kernel_test_10_Nov_2013_17_01_35.
INFO 2013-11-10 17:01:35.480
Removed file /tmp/dev_sap_kernel_test_10_Nov_2013_17_01_35.
INFO 2013-11-10 17:01:38.623
Real group ID set to 1000.
INFO 2013-11-10 17:01:38.641
Working directory changed to /tmp/sapinst_exe.4130.1384092092.
INFO 2013-11-10 17:01:38.643
Working directory changed to /dump/EXTRACTED/NEW_SWPM.
INFO 2013-11-10 17:01:38.688
Creating file /tmp/dev_sap_kernel_test_10_Nov_2013_17_01_38.
INFO 2013-11-10 17:01:38.689
Removed file /tmp/dev_sap_kernel_test_10_Nov_2013_17_01_38.
INFO 2013-11-10 17:01:39.485
Creating file /tmp/sapinst_instdir/x.
INFO 2013-11-10 17:01:39.485
Removed file /tmp/sapinst_instdir/x.
INFO 2013-11-10 17:01:39.503
Authorizations set for /tmp/sapinst_instdir.
INFO 2013-11-10 17:01:39.504
Working directory changed to /tmp/sapinst_exe.4130.1384092092.
INFO 2013-11-10 17:01:39.520
Working directory changed to /dump/EXTRACTED/NEW_SWPM.
INFO 2013-11-10 17:01:54.174
Authorizations set for /root/sapinstAuth.txt.
INFO 2013-11-10 17:02:24.409
Creating file /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/x.
INFO 2013-11-10 17:02:24.410
Removed file /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/x.
INFO 2013-11-10 17:02:30.991
Creating file /tmp/sapinst_instdir/x.
INFO 2013-11-10 17:02:30.991
Removed file /tmp/sapinst_instdir/x.
INFO 2013-11-10 17:02:30.998
Authorizations set for /tmp/sapinst_instdir.
INFO 2013-11-10 17:02:31.14
Removed file /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/dev_sap_kernel.
INFO 2013-11-10 17:02:31.20
Removed file /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/dev_sap_kernel.
INFO 2013-11-10 17:02:31.26
Copied file '/dump/EXTRACTED/NEW_SWPM/dev_sap_kernel' to '/tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/dev_sap_kernel'.
INFO 2013-11-10 17:02:31.31
Authorizations set for /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/dev_sap_kernel.
INFO 2013-11-10 17:02:31.31
Removed file /dump/EXTRACTED/NEW_SWPM/dev_sap_kernel.
INFO 2013-11-10 17:02:33.312
Copied file '/tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/keydb.xml' to '/tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/keydb.15.xml'.
INFO 2013-11-10 17:02:34.519
Copied file '/tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/statistic.xml' to '/tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/statistic.14.xml'.
INFO 2013-11-10 17:08:40.876
Working directory changed to /tmp/sapinst_exe.4130.1384092092.
INFO 2013-11-10 17:08:40.879
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:08:40.881
Working directory changed to /tmp/sapinst_exe.4130.1384092092.
INFO 2013-11-10 17:08:40.883
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:08:41.131
Working directory changed to /tmp/sapinst_exe.4130.1384092092.
INFO 2013-11-10 17:08:41.132
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:08:42.411
Working directory changed to /tmp/sapinst_exe.4130.1384092092.
INFO 2013-11-10 17:08:42.413
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:08:44.705
Copied file '/tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/inifile.xml' to '/tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/inifile.14.xml'.
INFO 2013-11-10 17:08:56.392
Execute step
Preprocess of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_GetSidNoProfiles|ind|ind|ind|ind|getSid|0|NW_getJavaHome|ind|ind|ind|ind|java|0
INFO 2013-11-10 17:09:01.699
Working directory changed to /tmp/sapinst_exe.4130.1384092092.
INFO 2013-11-10 17:09:01.739
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:09:01.789
Working directory changed to /tmp/sapinst_exe.4130.1384092092.
INFO 2013-11-10 17:09:01.792
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:09:01.838
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:09:26.461
Execute step activateICM of component |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_ABAP_Reports|ind|ind|ind|ind|abapReports|0
INFO 2013-11-10 17:09:26.887
Working directory changed to /tmp/sapinst_exe.4130.1384092092.
INFO 2013-11-10 17:09:26.930
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:09:26.952
Working directory changed to /tmp/sapinst_exe.4130.1384092092.
INFO 2013-11-10 17:09:26.964
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:09:27.008
RFC parameter CLIENT set to value 000.
INFO 2013-11-10 17:09:27.008
RFC parameter USER set to value DDIC.
INFO 2013-11-10 17:09:27.008
RFC parameter LCHECK set to value 1.
INFO 2013-11-10 17:09:27.008
RFC parameter PCS set to value 1.
INFO 2013-11-10 17:09:27.008
RFC parameter LANG set to value EN.
INFO 2013-11-10 17:09:27.008
RFC parameter ASHOST set to value sapqap01.
INFO 2013-11-10 17:09:27.009
RFC parameter SYSNR set to value 00.
INFO 2013-11-10 17:09:27.009
RFC connection information checked successfully.
ERROR 2013-11-10 17:09:27.033
FRF-00007 Unable to open RFC connection.
ERROR 2013-11-10 17:09:27.035
MUT-03025 Caught ERfcExcept in module call: SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed
Connect_PM GWHOST=sapqap01, GWSERV=sapgw00, SYSNR=00
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '10.1.33.161:3300' not reached
TIME Sun Nov 10 17:09:27 2013
RELEASE 720
COMPONENT NI (network interface)
VERSION 40
RC -10
MODULE nixxi.cpp
LINE 3271
DETAIL NiPConnect2: 10.1.33.161:3300
SYSTEM CALL connect
ERRNO 111
ERRNO TEXT Connection refused
COUNTER 2
.
ERROR 2013-11-10 17:09:27.234
FCO-00011 The step activateICM with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_ABAP_Reports|ind|ind|ind|ind|abapReports|0|activateICM was executed with status ERROR ( Last error reported by the step: Unable to open RFC connection.).
INFO 2013-11-10 17:09:28.155
Creating file /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/__instana_tmp.xml.
INFO 2013-11-10 17:25:28.613
An error occured and the user decided to retry the current step: "|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_ABAP_Reports|ind|ind|ind|ind|abapReports|0|activateICM".
INFO 2013-11-10 17:25:28.674
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:25:29.318
RFC parameter CLIENT set to value 000.
INFO 2013-11-10 17:25:29.318
RFC parameter USER set to value DDIC.
INFO 2013-11-10 17:25:29.318
RFC parameter LCHECK set to value 1.
INFO 2013-11-10 17:25:29.319
RFC parameter PCS set to value 1.
INFO 2013-11-10 17:25:29.319
RFC parameter LANG set to value EN.
INFO 2013-11-10 17:25:29.319
RFC parameter ASHOST set to value sapqap01.
INFO 2013-11-10 17:25:29.319
RFC parameter SYSNR set to value 00.
INFO 2013-11-10 17:25:29.320
RFC connection information checked successfully.
ERROR 2013-11-10 17:25:29.320
FRF-00007 Unable to open RFC connection.
ERROR 2013-11-10 17:25:29.321
MUT-03025 Caught ERfcExcept in module call: SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed
Connect_PM GWHOST=sapqap01, GWSERV=sapgw00, SYSNR=00
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '10.1.33.161:3300' not reached
TIME Sun Nov 10 17:25:29 2013
RELEASE 720
COMPONENT NI (network interface)
VERSION 40
RC -10
MODULE nixxi.cpp
LINE 3271
DETAIL NiPConnect2: 10.1.33.161:3300
SYSTEM CALL connect
ERRNO 111
ERRNO TEXT Connection refused
COUNTER 4
.
ERROR 2013-11-10 17:25:29.552
FCO-00011 The step activateICM with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_ABAP_Reports|ind|ind|ind|ind|abapReports|0|activateICM was executed with status ERROR ( Last error reported by the step: Unable to open RFC connection.).
INFO 2013-11-10 17:25:30.500
Creating file /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/__instana_tmp.xml.
INFO 2013-11-10 17:25:54.982
An error occured and the user decided to retry the current step: "|NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_ABAP_Reports|ind|ind|ind|ind|abapReports|0|activateICM".
INFO 2013-11-10 17:25:55.39
Working directory changed to /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP.
INFO 2013-11-10 17:25:55.679
RFC parameter CLIENT set to value 000.
INFO 2013-11-10 17:25:55.679
RFC parameter USER set to value DDIC.
INFO 2013-11-10 17:25:55.679
RFC parameter LCHECK set to value 1.
INFO 2013-11-10 17:25:55.679
RFC parameter PCS set to value 1.
INFO 2013-11-10 17:25:55.680
RFC parameter LANG set to value EN.
INFO 2013-11-10 17:25:55.680
RFC parameter ASHOST set to value sapqap01.
INFO 2013-11-10 17:25:55.680
RFC parameter SYSNR set to value 00.
INFO 2013-11-10 17:25:55.680
RFC connection information checked successfully.
ERROR 2013-11-10 17:25:55.681
FRF-00007 Unable to open RFC connection.
ERROR 2013-11-10 17:25:55.682
MUT-03025 Caught ERfcExcept in module call: SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed
Connect_PM GWHOST=sapqap01, GWSERV=sapgw00, SYSNR=00
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '10.1.33.161:3300' not reached
TIME Sun Nov 10 17:25:55 2013
RELEASE 720
COMPONENT NI (network interface)
VERSION 40
RC -10
MODULE nixxi.cpp
LINE 3271
DETAIL NiPConnect2: 10.1.33.161:3300
SYSTEM CALL connect
ERRNO 111
ERRNO TEXT Connection refused
COUNTER 6
.
ERROR 2013-11-10 17:25:55.906
FCO-00011 The step activateICM with step key |NW_ABAP_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_ABAP_Reports|ind|ind|ind|ind|abapReports|0|activateICM was executed with status ERROR ( Last error reported by the step: Unable to open RFC connection.).
INFO 2013-11-10 17:25:56.851
Creating file /tmp/sapinst_instdir/BS2013/BS2013/ERP607/HDB/INSTALL/BS2013/ERP607/HDB/STD/ABAP/__instana_tmp.xml.
-vinodh
Hi Vinodh,
Try starting the system using the SAP MMC and make sure there is a entry in services file for sapgw00 3300/tcp
Check the port 3300 is open or not
regards
kartik
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please share dev_disp & dev_w0 logs.
Have you try to do cleanipc and try to restart again ?
cleanipc <Instance number> remove
shlibclean
If possible reboot OS.
best regards
ashish
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