on 11-08-2013 7:43 AM
Hi Gurus,
We have already ticket system in Solman 7.1 . I want to add a member to our CRM group. We have only 2 members at CRM group, but when i trying to add the third one it give error : Maintenance is only possible Via Organization Management
Also i added this member at ppoma_crm tcode to my CRM group, but I can not see I added the third person in CRM group when i open or editing the ticket ?
Could you please help me ?
Regards
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it is perfect mate, now i am able to add other persons to my CRM group. it is solved my problem
but i want to ask to you another question ; is it possible to create CRM Team 2 and assign many different people at there ? cuz we have lots of customer and different CRM teams.
thank you friend again
best regards
Kemal
Hi Kemal
you can check step by step to do this here
Hope this helps
Regards
Prakhar
Dear Vivek,
After "Customer-Specific Application Components" what shoud i do now ? i am at there now.
Customer-Specific Application Components ==> Maintain User Application Components and "New Entries" ? , when i create it, it gives me a request number ? is it secure to transport it to our solman ? because it is a workbench, i am scared of it.
Dear Vivek,
After "Customer-Specific Application Components" what shoud i do now ? i am at there now.
Customer-Specific Application Components ==> Maintain User Application Components and "New Entries" ? , when i create it, it gives me a request number ? is it secure to transport it to our solman ? because it is a workbench, i am scared of it.
Hi,
You need to activate the BaDi in the next step.
Activate the enhancement implementation AIC_CUSTOM_COMPONENTS. This
implementation reads your components from the table, and appends them to the
list of SAP application components.
You may need the help of ABAPer to implemet the BaDI, if you are not familiar with it.
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