Does KM support Digital Asset Management

[Former Member]

I have come across several references to Digital Asset Managment (DAM) with respect to the portal but can find no information.

Does KM support DAM?

I believe that CRM 5.0 will support DAM but I can find no references to how.

Does anyone know any answers?

Thanks

Patrick

[Former Member]

HI ,

I would like to know whether DAM supports the worflow . Once image is uploaded and some mody wants to review and approve , is this possble in DAM ?

Aneez

[JoergWolf]

Hi Patrick,

actually, CRM 5.0 has realized its DAM solution by re-using KM (or actually a repository manager incl. TREX access to the CRM document repository). This includes specific authorization checks on CRM meta data, etc. .

But as Paul outlines above: DAM is a generic term that tends to get fuzzy so it might be helpful to check if CRM 5.0 fits to your use case.

If you 'only' want to use thumbnails on pictures with the usual KM services, the standard FlexUI configuration of KM might do - details in NW documentation on help.sap.com (search for thumbnails).

Regards,

Joerg

[paul_goetz]

Hi Patrick,

as Digital Asset Management seems to me as a abstract term, I would say that KM supports DAM in that sense that

- it offers unified access to your digital content (the Repository Framework allows integration of nearly any kind of media library within the portal)

- if offers an integrated set of capabilities, like searching, viewing, editing, sharing documents.

In that sense, KM supports DAM.

What do you expect from DAM and what would be your use case you would like to use KM for?

Best regards,

Paul

[Former Member]

By DAM I mean graphics - for example Documentum has a DAM plug-in that allow thumb nails of images to be displayed.

CRM 5.0 has DAM built to allow the management of images. I want to find if it is using KM to do that.

Patrick